• Learn how to establish a 5-Star service model for your winery!
  • Training
  • Direct to Consumer
  • 04/16/2019 - 9:00am - 12:00pm
Objectives:
  • Learn what the guest values from the guest’s perspective
  • Understand that luxury is relative: It’s not about the service, it’s about the delivery
  • Recognizing the importance of consistency
  • How to understand your target audience
  • Learn how/what to measure...what gets measured gets managed

CLICK HERE TO REGISTER $245 for non-members